Privacy policy.
The Aurora House Candle Company Privacy Policy outlines how we collect and use your personal information based on your interactions with us online, including through our website where we offer, sell, and ship products ("Services"). This Policy describes your rights regarding your personal information. By using our website or engaging with us, you agree to the terms of our Terms of Service, including this Privacy Policy.
Categories of Personal Data Collect: We gather various types of personal data, including personal identifiers such as your name, email address, home or billing address, phone numbers, customer number, account name and password, customer review information, and IP address. Additionally, we collect commercial and financial details, which encompass records of products ordered or considered, purchasing or consumption histories, and payment information.
The same categories of personal information have been collected in the twelve months preceding the effective date of this Privacy Policy.
Reasons for Gathering Personal Data: In order to provide our products to you and fulfill customer orders, we gather your personal information. We also use it to contact you occasionally, give you information about our business, provide customer support, send you ads, promotions, and offers about products we believe you might be interested in, answer your questions, personalize your experience, and audit and analyze the placement and efficacy of our ads and other marketing initiatives. Additionally, we use personal data to monitor and enhance our website, conduct internal business analysis, stop fraud, stop actions that are against the law or our Terms of Service or other contracts, and safeguard our rights and the rights of others.
Notice at Collection: Retention Periods
We retain the categories of personal information we collect for the length of time necessary to provide our Service (including any warranty services) and to comply with legal obligations or to protect our legal rights.
Sources From Which We Collect Personal Information
We collect personal information directly from our customers, website users, and representatives of entities with which we do business or may do business. We also collect personal information from our advertising partners.
Use or Disclosure of Sensitive Personal Information
We do not use or disclose sensitive personal information to create profiles about individuals or for any purposes other than providing our Services.
We may use cookies, pixel tags, web beacons and other similar tracking technologies (“tracking technologies”) to automatically collect information through our website. Tracking technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that record certain pieces of information when you visit our website. We may use these tracking technologies to help identify irregular behavior, prevent fraudulent activity and improve security, as well as making it possible for you to save your preferences and help us understand how you interact with our website.
We also allow third parties to use tracking technologies on our website for analytics and advertising. They assist in helping display advertisements, tailor advertisements to your interests and to assist in determining if you require assistance or are having problems navigating on our website. Some of these third parties use the tracking technologies to collect information about how you interact with other website and advertisements across the Internet in order to provide advertising that is tailored to your interests and which may appear on our website or on other website or platforms.
You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. You can disable cookies from your computer system by following the instructions on your browser or at www.youradchoices.com.
We use Square Space Analytics to evaluate the use of our website. Square Space Analytics uses cookies and other identifiers to collect information, such as how often users visit a Site, what pages they visit when they do so, and what other websites they visited prior to visiting our Site. For information about Google’s privacy practices, please refer to the Square Space Privacy Policy: https://www.squarespace.com/privacy
How We Keep Your Personal Information Secure
We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. However, there is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination. While we are committed to maintaining a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to factors that cannot reasonably be prevented. Accordingly, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.